Your privacy is important to us. ActiveLink Employee Benefits, Inc. (“ActiveLink,” “we,” “us”) upholds its commitment to protecting the personal information you voluntarily provide via our marketing website.   

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What Information We Collect  

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We collect unidentifiable data—such as IP addresses, browsing patterns, visit frequency, page clicks, and geographic location—to evaluate website performance and functionality. We also track visits to advertisements promoting our products and services on other company websites. All information we gather in this way is used to improve your online experience, measure response to marketing campaigns, and deliver more relevant content based on your interests.   

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When you fill out our contact form, we collect your contact details and the message you provide. If you choose not to supply this information, we will be unable to respond to your inquiry or provide the follow-up information you request.

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How We Use Your Information  

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We use unidentifiable data to optimize website performance, enhance visitor experience, measure the effectiveness of web marketing campaigns, and tailor content to your interests.   

We also use the data you submit to respond to your questions and send any clarifications or updates you request. We do not use your contact-form submissions for marketing or profiling purposes on this site.  

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Legal Basis for Processing  

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Under the Philippine Data Privacy Act of 2012, we process your personal information only when we have a lawful basis to do so. For all marketing-related activities on our websites—including newsletter sign-ups, contest entries, and promotional offers—the legal basis is your freely given consent. You may withdraw your consent at any time by following the opt-out procedures described below; withdrawal will not affect the lawfulness of any processing carried out before consent was withdrawn.   

 

All data processing on this marketing website is limited, non-automated, and used only for analytics and communication purposes. We do not conduct automated decision-making or profiling using the information collected. 

  

When We Share Your Information  

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We may share your personal data with third-party service providers and agents who assist us in operating our websites, running marketing campaigns, or analyzing online activity. These may include ad networks, analytics platforms, and campaign-hosting vendors. All third parties are contractually obligated to process your data only for the purposes we specify and to maintain appropriate security measures.   

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We may share your contact-form submissions with:  

• Our internal communications and support teams, so they can prepare and send your requested information  

• Our contracted service providers (for example, CRM or email-delivery platforms) who process data on our behalf under strict confidentiality and security obligations  

 

How Long We Keep Your Information  

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We shall safeguard or retain your data or information for five (5) years or less, depending on contract duration and requirements. All data or information collected resides in ActiveLink’s cloud-hosted database. Storage server facility of ActiveLink in a secured cloud server storage that encrypts all data in transit and at rest complying with security standards. Data terminals are monitored with historical logs to keep your data or information safe. We dispose data based on the aforementioned period or requirements through our cloud database storage.  

 

Effect of Not Providing Personal Data   

  

If you choose not to provide the personal data requested in our contact form, we will be unable to respond to your inquiry or send you the information you requested.     

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Data Subject Rights and How to Exercise Them  

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You have the following rights under Philippine law:   

  

• Right to Access: Confirm whether we process your data and request a copy   

• Right to Rectification: Correct or update inaccurate or incomplete information   

• Right to Erasure (“Right to be Forgotten”): Have your data deleted when it is no longer necessary   

• Right to Restriction of Processing: Limit how we use your data   

• Right to Data Portability: Receive your data in a structured, commonly used format   

• Right to Object: Object to processing for direct marketing   

  

At all times, you shall have the right to be informed whether your personal information is being or has been processed; to request for access to your personal information; correct, update or modify your personal information; object to the processing of your personal information; suspend, withdraw, or order the blocking, removal or destruction of your personal information; and withdraw your consent to the processing of your personal information by informing ActiveLink. To do so, please send us a note through our customer support email address, dataprivacy@activelinkbmb.com    

 

How We Keep Your Information Secure  

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ActiveLink maintains an Information Security Management System (ISMS) certified to the ISO/IEC 27001:2022 standard. Our ISMS framework governs risk assessments, access controls, incident management, and continuous improvement to ensure the confidentiality, integrity, and availability of your personal data.  

 

Some information collected through this site may be processed or stored on secure cloud servers located outside the Philippines. ActiveLink ensures that any cross-border transfers comply with applicable data-protection laws and that equivalent safeguards are in place to protect your personal data at all times. 

 

What are Cookies   

 

Cookies are small files that a website sends to your computer, where they are stored on your hard drive. Cookies do not access other files on your computer and do not identify you unless you choose to provide personal information. There are two types of cookies:   

 

• Session cookies, which are erased when you close your browser   

• Permanent cookies, which remain on your device until they expire or you delete them   

 

Data Controller and Contact Information  

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ActiveLink Employee Benefits, Inc. is the data controller responsible for processing your personal data submitted through this marketing website. If you have questions about this Privacy Statement or wish to exercise your privacy rights, please contact our Data Privacy Office at dataprivacy@activelinkbmb.com.  

 

Intellectual Property Rights 

  

All intellectual property rights (including without limitation, copyright, trademarks, design rights and patents) in the pages, screens, information and materials included in the Website are owned by or licensed to us, unless otherwise stated. Other parties' trademarks and services marks that may be referred to are the property of their respective owners. Nothing on the Website should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademark without our written permission. Our name and our logo may not be used in any way, including in advertising or publicity pertaining to distribution of materials on the Website, without prior written permission. You are not authorized to use our logo as a hyperlink to the Website unless you obtain our written permission in advance. 

  

You may print, copy, download or temporarily store extracts from the Website only for your private personal use or to help you use our services. You must not alter any extract contained on or obtain from the Website in any form. Any other use is strictly prohibited without obtaining our prior written permission. 

 

Changes to This Privacy Statement  

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When necessary, we review and revise this Privacy Statement to protect your personal information and comply with legal requirements. We will notify you of material changes by:   

  

• Posting the revised statement with a new “Effective Date” at the top of this page   

• Sending an email notification if you have provided us with your contact details   

  

All changes take effect immediately upon posting.   

   

 By submitting the contact form, you confirm that you have read and understood this Privacy Policy and that your consent to collect, use, and retain your personal data is given freely, voluntarily, and with full knowledge of its consequences. If you do not agree, please do not submit the form.